You must complete the following steps to start your exam. If you are unable or unwilling to complete one or more of these steps, your exam may be cancelled, and you will not be eligible for a refund.
- Install the Guardian Secure Browser ahead of your appointment.
- Log in on time. The exam is monitored by a live proctor; therefore, if you arrive after your scheduled start time, a proctor may not be available, and you may not be able to start your exam.
- A late arrival will count as a missed exam. This includes if you miss your appointment due to misunderstanding time zones or military time.
- Missed exams are not eligible for refunds, regardless of the reason for the late arrival.
- Present approved identification (see Identification Requirements) with your name matching EXACTLY the name on your registration. Be certain to check your identification prior to registering for the exam and prior to exam rescheduling and cancellation deadlines to ensure that your ID meets the requirements and that there are no variations in your name, including spelling variations.
- Allow the proctor to assume control of your computer so that they may check your settings and ensure all prohibited applications, software, screen-sharing software, etc., are inaccessible.
- Allow the proctor to scan your room to ensure your space meets the testing requirements and does not contain prohibited materials, equipment, or aids.
- Accept terms and conditions and the Examinee Agreement.