In preparation for your exam, you must download the Guardian Browser. Before the proctor can allow you to access your exam, you must:
- Provide access to your device’s camera and microphone
- Share your screen
- Share your physical photo ID on camera (the proctor will use your ID in conjunction with biometric facial-recognition software to authenticate your identity)
The proctor must perform systems checks to ensure your computer is working optimally for the exam platform. Therefore, the proctor may ask to take control of your computer. You will be able to observe all actions the proctor takes, which may include changing some of your computer settings and closing software and applications that are not permissible during your exam. You may decline to allow the proctor assume control of your computer. However, by declining, you will not be permitted to take the exam.
As you take your exam, the proctor will continue to monitor your screen, camera, and microphone. The purpose of this live monitoring is twofold: to assist you should you experience a technical problem during your exam, and to ensure you are following the terms stated in the Examinee Agreement.
At the end of your exam, prior to closing your session, you may ask the proctor to assist you in adjusting your computer to its original settings or you can contact ProctorU after your exam via chat. For guidance or direct access to ProctorU support, select either the Windows or Mac user links.