Specialists are available to help resolve your questions or concerns about the AAMC PREview process, policies, and procedures. Please allow two business days for a reply to your email. If you have an urgent matter that cannot wait two days, please call or use available chat features rather than email.
AAMC PREview Contact Details
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Question |
Contact |
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General Questions About the AAMC PREview Exam |
Email: askpreview@aamc.org Phone: 202-540-5457 A representative will respond to your inquiry within two business days during regular business hours: Monday-Friday, 9 a.m.-6 p.m. ET |
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Prior to Your Exam Appointment: Technical |
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Questions About the AAMC PREview Portal |
Ticket support (for non-urgent matters) Phone: 1-855-772-8678 (Select option 1) Hours: Monday-Friday, 8:30 a.m.-7 p.m. ET This will put you in touch with the Meazure Learning Support team, who will be able to triage all inquiries and escalate any issues if necessary. |
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Support During the AAMC PREview Exam |
The Meazure Exam Platform has live support readily available if you have trouble connecting with a proctor or if other issues prevent you from taking your exam. To contact this support service:
If you are experiencing technical difficulties that are preventing you from logging in to your scheduled appointment, do not delay contacting the Meazure Learning Exam Admin team:
For helpful information on popular topics such as technical requirements, how the service works, and how to be prepared for a ProctorU session, access the Resource Center and Tutorial Video. |
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Questions About Your Accommodations Application or Decision Letter |
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Questions About Scheduling Your Exam With an Approved Accommodation |
Email: askpreview@aamc.org |