We welcome all feedback about your experiences when registering and sitting for the MCAT exam, including ways we can better serve you.
We do not tolerate abusive, threatening, aggressive, or dehumanizing treatment of any kind toward the people with whom you might interact virtually or in person at the AAMC, Pearson VUE, or in the testing center or exam room. The AAMC and Pearson VUE reserve the right to refuse service to any individual who presents a threat or serious disruption to AAMC staff, Pearson VUE staff, or other examinees. Such behavior will be investigated in accordance with the investigation procedures outlined in this document and may be referred to law enforcement.
AAMC customer service specialists are available to assist you with the registration process, test-day procedures, and score reporting. To help ensure resolution of your question or concern before your test date, contact us no later than the 10-day deadline associated with your test date. Please allow up to two business days for a reply to your email.
Contact MCAT (Monday–Friday, 9 a.m.–7 p.m. ET, closed Wednesdays 3–5 p.m. ET) for assistance with registering or preparing for the exam. Telephone: 202-828-0600
On MCAT test days, staff are available at a minimum from 7:30 a.m. to noon ET.
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