Test Day Proctor Assistance

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Proctor Assistance 

The remote proctor is available to assist you should you experience any problems with or have a question about the exam software. The proctor may not assist with any questions about exam content. The exam clock is not paused when you initiate a question. 

Proctor Interruptions and Exam Terminations 

If at any time during your exam the remote proctor has reason to believe you are using prohibited items or engaging in prohibited behaviors as described in the AAMC PREview Essentials, your proctor may interrupt your exam to request clarification of your activity, request you cease the prohibited activity, or terminate your exam. The exam clock is not paused during any interruption initiated by the proctor for a security concern. 

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Contact the AAMC PREview® Program

Monday—Friday

9 a.m. – 6 p.m. ET

Closed Wednesday

3–5 p.m. ET

202-540-5457
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