Workspace & Computer Requirements
You will take the exam on a desktop or laptop of your choice and you are responsible for ensuring it meets the technical requirements. If your computer does not meet the minimum requirements stated on ProctorU’s website, you may experience technical difficulties that could prevent you from completing your exam or your exam being scored. If this occurs you will not be eligible for a reschedule and you will forfeit any fees paid.
You must:
-
Use a computer that meets system requirements. A current list of technology specifications can be found on ProctorU’s Equipment Requirements page.
-
Install the Guardian Secure Browser.
-
Complete the “Test It Out” process.
You may not take your exam on a phone or tablet. A list of non-permissible devices can be found at the bottom of this page.
If you intend to take the exam using any equipment or network other than your own, you must ensure that you are able to share your screen through their secure browser and access other security features. Universities and employers often have firewalls or software that may block access to the required security features, which will prevent you from taking the exam.
Devices
|
Non-Permitted Devices |
Non-Permitted Operating Systems |
|---|---|
|
|
Remote Proctoring Requirements
Before the proctor can allow you to access your exam, you must:
-
Provide access to your device’s camera and microphone.
-
Share your screen.
-
Share your photo ID on camera. The proctor will use your ID in conjunction with biometric facial- recognition software to authenticate your identity.
The proctor must perform systems checks to ensure your computer is working optimally for the exam platform and may ask to take control of your computer. You will be able to observe all actions the proctor takes, which may include changing some of your computer settings and closing software and applications that are not permissible during your exam.
As you take your exam, the proctor will continue to monitor your screen, camera, and microphone. The purpose of this live monitoring is to assist should you experience a technical problem during your exam, and to ensure you are following the terms stated in the Examinee Agreement.
At the end of your exam, prior to closing your session, you may ask the proctor to assist you in adjusting your computer to its original settings.
Identification (ID) Requirements
If you do not provide an accepted ID that exactly matches your registered first and last names to the online proctor, you will not be allowed to test. If you are not allowed to test due to not providing an accepted ID you will not receive a refund.
-
The ID was issued by a government agency.
-
The ID is original physical — not a photocopy or digital copy of the original. Digital IDs are not accepted.
-
The ID expiration date is printed on the ID and — not extended by a sticker or similar mechanism. (Does not apply to Arizona driver’s licenses.)
-
The ID expiration date is after your test date.
-
If your ID will expire before your scheduled test day, you are responsible for obtaining a renewed ID prior to your exam.
-
-
The ID contains a photo that can be used to positively identify you.
-
The ID is tangible and whole, with no evidence of tampering (clipped corners, holes, etc.).
-
The ID is in English.
The most common forms of accepted ID are state driver’s license and passport. For a list of IDs that are not accepted, please refer to the PREview Essentials.
Environmental Requirements
|
Recommended/Permitted |
Not Recommended/Not Permitted |
|---|---|
|
|
|
|
|
|
|
|
|
|
|
|
Additional Requirements During Check-In & While Taking the Exam
|
How to Plan |
What to Avoid |
|---|---|
|
|
|
|
|
|
|
|
|
|
|
|