Clear Communication
Fill in the Blank
Watch the video above and then use this worksheet. Listen carefully and fill in the missing words or phrases. Answers are below.
Download a PDF version of these questions.
- One student was assigned the role of __________ of ceremonies and had to speak in front of the whole school.
- To build confidence, a student suggested raising your __________ in class, even for small questions.
- One tip for communication was to ask a __________, even if you think you already know the answer.
- Practicing in front of __________ person and also in front of __________ can strengthen communication skills.
- Taking on leadership __________ can help students grow as communicators.
- A student explained that as a nurse’s aide, most of their role was __________ with patients.
- In Japan, one student shared how doctors used a __________ to help communicate during a medical emergency.
- Communication is not just about words, but also about __________ and __________ language.
- Getting a full patient __________ is the foundation of making a diagnosis.
- Knowledge in medicine is useless if __________ isn’t clear.
Video Discussion Questions
After watching the First Step Career Skills: Clear Communication video, discuss these quotes and scenarios in small groups or as a class.
- One student said, “My heart was pounding. I was super nervous, but ever since that experience, I haven’t had as much trouble.” Why do you think practicing speaking in public helps reduce nervousness?
- A student reflected, “When you’re afraid of something, you just got to get ahead of it.” What is something you’ve been afraid of, and how could practicing confronting this fear help you overcome it?
- One person explained, “Even if you think you know what’s being discussed, just ask a question.” How can asking questions improve your communication skills, even if you think you already understand?
- A student shared, “Practicing talking in front of one person, but then also practicing in front of groups can really enhance oral communication skills.” Why do you think practicing in different settings is important?
- Someone said, “Try and communicate with more people, whether that’s your peers or teachers[,] … vocally agreeing to things[,] … just baby steps.” What are some “baby steps” you could take to build confidence in speaking in class?
- A student explained, “Patients mostly interacted with me …[;] their treatment was really based on that communication.” Why is communication just as important as medical knowledge in health care?
- Another person said, “It was so isolating being in that ward … but I could tell the doctors really were focused on trying to understand me.” How can nonverbal communication (e.g., tone, eye contact, body language) help when words aren’t enough?
- A student observed, “At the heart of everything you do to diagnose somebody is … your history, which is an oral communication task.” Why is listening carefully such an important part of solving problems?
- One student said, “Knowledge … is useless if communication isn’t clear.” Can you think of an example when poor communication made something confusing?
- A student concluded, “Once patients leave the hospital, that communication is what they are going to follow.” Why is clear communication especially important when giving instructions?
Answers
- mistress
- hand
- question
- one, groups
- roles
- communicating
- translator
- tone, body
- history
- communication