Computer & Technical Requirements

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You will take the exam on a desktop or laptop of your choice, and you are responsible for ensuring it meets the technical requirements. If your computer does not meet the minimum requirements stated on ProctorU’s website, you may experience technical difficulties that could prevent you from starting your exam, completing your exam if you are able to start it, or prevent your exam being scored. If this occurs you will not be eligible for a reschedule and you will forfeit any fees paid.

You must:  

You may not take your exam on a phone or tablet. Examples of non-permissible devices are listed at the bottom of this page. 

If you intend to take the exam using any equipment or network other than your own, you must ensure that you are able to share your screen through their secure browser and access other security features. Universities and employers often have firewalls or software that may block access to the required security features, which will prevent you from taking the exam.  Additionally, the use of a virtual private network (VPN) is not permitted.  

Devices

Non-Permitted Devices Non-Permitted Operating Systems Non-Permitted Software, Servers, & Networks
  • Cell Phones  
  • Tablets  
  • Google Chromebook  
  • Microsoft Surface  
  • Linux  
  • Windows 10 or 11 in S Mode  
  • Inactive versions of Windows  
  • Windows Test Builds/Test Mode  
  • Apple Boot Camp  
  • Remote Access Software  
  • Virtual Machines  
  • Virtual Private Networks (VPN)  

Before you begin the exam, the proctor will check your computer to make sure these non-permitted items are not found on your computer. As a reminder, if you are not allowed to test due to not meeting the requirements, you will not receive a refund.  

Technology

The following chart provides more information regarding the technical requirements for taking the PREview exam: 

Recommended/Permitted Not Recommended/Not Permitted
  • You must have a working camera and microphone to take the exam. Webcams and microphones that are integrated into your computer are preferred.  
  • External equipment is acceptable if connected by a cable (e.g., USB or aux), and does not include prohibited equipment, such as headphones or using your cell phone as a camera. 
  • Microphones that include headphones/earphones of any kind are not permitted.    
  • Bluetooth enabled, external equipment, which may require software that will be shut down for your exam. 
  • Close all third-party programs.    
  • Remove or cover any extra monitors and computer equipment.    
  • Cover TV screens, mounted monitors, etc. These can be used as computer monitors and are therefore prohibited.     
  • Accessing other software, web browsers, applications, another monitor or any additional electronic equipment, virtual machines, etc., is strictly prohibited.  

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