- Provide detailed and specific examples and try to avoid speaking in generalities. Typically, one strong example is better than several weak or tangential examples.
- Provide a complete response to each question. In general, when responding to:
- Behavioral questions, share past experiences using the STAR format described in the “How to Prepare – Virtual or In-Person” section – discuss the situation or task you encountered, the actions you took, the outcome of your actions, and what you learned.
- Situational questions, discuss the actions you should take, why you should take those actions, and what you would expect the result of your actions to be.
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- Do not provide patient information that could be used separately or in combination to identify a patient, such as names, locations, diagnoses, or other distinguishing characteristics. Refer to a patient as “the patient.”
- If your response may portray a colleague in a negative light, do not provide information that could be used separately or in combination to identify that colleague, such as a name, title, location, or other distinguishing characteristic.
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